SaaS Documentation
Acorn CCMS product guide
A practical guide to using Acorn CCMS across the hosted Web App and iOS App.
Run the centre from one hosted CCMS.
Acorn CCMS brings children, families, staff, attendance, rosters, incidents, QIPs, billing, documents, and AI assistance into a single SaaS workspace.
Create an account, verify email, and open the hosted portal.
Use the browser app for centre records, compliance, billing, programming, and management workflows.
Use the mobile app for room-level checks, quick updates, incidents, tracking, and AI assistance.
Web and iOS
Web App
Designed for administration, centre leadership, documentation, billing, planning, and detailed records.
iOS App
Designed for educators and room workflows where speed, touch, camera, voice, and realtime updates matter.
AI Assistant
Works across supported product areas with tenant permissions, auditability, and centre context.
Product areas
Children
Profiles, attendance status, room assignments, bookings, guardians, permissions, photos, and routine status.
Guardians and families
Family records, guardian accounts, invitations, child links, emergency details, and contact context.
Staff
Educator records, documentation, Working With Children checks, qualifications, check-in, and compliance reminders.
Attendance
Child and staff check-in/out workflows for the desk, rooms, and mobile floor use.
Daily tracking
Toileting, sleep, medication, sunscreen, and meals in one operational tracking area.
Rooms and occupancy
Room setup, live occupancy, ratios, movements, and centre capacity context.
Rosters
Staff rosters, shift planning, templates, and coverage against expected attendance.
Incidents
Create, review, update, and resolve incidents with involved children, staff, evidence, and status.
Observations and programming
Observations, follow-ups, weekly programs, child learning evidence, and planning workflows.
QIPs
Quality Improvement Plans by NQS area, actions, progress, and centre improvement history.
Documents and policies
Policy records, staff documents, certificates, permission slips, and centre document workflows.
Billing and CCS
Billing runs, fee schedules, payments, statements, CCS enrolments, sessions, and claims.
AI Assistant
AI-assisted dashboard, voice/text assistant, operational summaries, and permission-aware actions.